Privacy Policy

Last updated: 5/4/21

 

Our company Calm Scholar LLC ("us", "we", or "our") operates calmscholar.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

 

We use your Personal Information to provide our services, communicate with site users, and to improve the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

What Type of Information Do we Collect?

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact, bill, facilitate delivery of service, or identify you. This information may include, but is not limited to your name, zip code, email, phone number, meditation content related communications, and billing information. We refer to this type of information as “Identifiable Information.”

 

Like many other site operators, we also collect information that your browser sends us whenever you visit our Site. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. We refer to this type of information as “Log Data.”

 

We will also sometimes record audio/video communications and events which we host via Zoom or other telecommunication software. We will state when we take these recordings. We refer to this type of information as “A/V Telecom Interactions.”

How Do We Collect Information?

We collect your information with the help of various technologies when you interact with our website in the following ways:

  1. When you contact us, purchase a good or service, or sign up to receive further information through a form or field hosted on our Site, which uses tools provided to us by Wix.com, to collect your Identifiable Information.

  2. As you visit, spend time on, and click through our website and emails we will collect Log Data from you. This is done through the use of cookies, which are elaborated upon below, and other tools provided by technological service providers such as Wix.com, Google, and Mailchimp.

  3. When you participate in online video events, we will sometimes record the A/V Telecom Interactions via Zoom or Google Meet. You will always be notified when this is occurring.

  4. We use internet cookies to collect information about our users browsing actions. Read the “Cookies” section below for more information about what cookies are and how we use them.

 

Why Do We Collect Your Information

We collect your personal information for the purposes listed below:

  1. To provide and operate our products and services, specifically contracting and supporting the delivery of meditation coaching services

  2. To communicate with our users and clients with general or personalized service-related notices and promotional messages

  3. To best understand who is using our website and how they are interacting with it in order to market to our audience most effectively and to provide and improve our respective services and products

  4. To generate content for our users

  5. To comply with any applicable laws and regulations

 

Cookies

Cookies are files that websites store on users’ computers which act to anonymously identify users and their internet browsing actions. The information that cookies capture may be used to remember that users are signed into member areas of sites, maintain products in carts across browsing instances, and serve relevant ads based on past browsing history.

 

You can disable and clear cookies on your browser at any time, although some site functionality may be lost after you do so. Here are instructions for viewing and disabling cookies that are in use on your computer through various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

Read here to learn more about cookies in general: https://www.allaboutcookies.org/

 

Storage and Maintenance of User Data

We collect, manage, and store our data on platforms such as Mailchimp.com, Google.com, Wix.com, Typeform.com, and Unbounce.com. Please review each of these company’s privacy policies to better understand the measures they take to ensure your data’s safety.

 

Our users’ data is subject to the laws of the United States of America, regardless of the country from which the users’ data originates.

 

Sharing of User Data

As a general policy, we use personal information and message data for internal purposes only. We do not sell or rent your data to third parties. We do, however, contract work out to independent contractors, coaches, who deliver coaching services. Our policy surrounding the way personal information exchanged between clients and coaches is treated by Calm Scholar LLC Members and Coaching Partners is outlined in the section of this document titled "Handling Coaching Related Personal Information." Calm Scholar LLC will not disclose personal information or message data to third parties without your consent, except as explained in this Privacy Policy.

 

We share your data with Google Analytics to better understand how our users interact with our site. You can read Google’s privacy policy here to understand how they use your data: https://policies.google.com/privacy?hl=en-US

 

The Company cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose personal information, usage data, message data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request; (b) enforce the Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of the Company, its users or the public, as required or permitted by law.

Handling Coaching Related Personal Information

Clients will share personal information with Calm Scholar LLC and coaches that Calm Scholar LLC contracts coaching services with ("Coaches"). When coaches agree to complete services contracted to them by Calm Scholar, they agree to the following terms:

  • Personal information shared by clients is to be kept confidential, unless the coach is concerned for the client or other’s physical safety, in which case they will notify Calm Scholar (if the situation isn’t urgent) or proper authorities (if the situation requires immediate attention)

  • Coaches and Members of Calm Scholar LLC may share information about situations that arise with their clients publicly in manners which an individual would not be able to reasonably identify the client at hand

  • Information shared by clients to coaches may be shared with other coaches in the Calm Scholar Network, as well as members of Calm Scholar LLC, in an identifying manner when done so to increase the value and quality of coaching delivered to clients or to handle emergency situations.

Security

Our company takes the necessary measures to protect the security of your data, although it is impossible for us or any company to completely guarantee that your data will be immune from malicious attack or compromise. The transmission of any user’s data is always at their own risk.

 

Changes to the Privacy Policy

From time to time we will update this Privacy Policy and urge all of our users to periodically check this Policy for updates.

 

Updating User Information

At any time, you may request that we delete any information that you have provided or that we have obtained from you by emailing connect@calmscholar.com. We however can only delete the information stored in our database, and you must personally reach out to the third parties that we share information with as outlined above, such as Google Analytics or service providers in our network, to have your information deleted from theirs.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us by emailing connect@calmscholar.com